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HP Recommended
chromebook 12b
Chrome OS

HP 12b chromebook's speakers makes crackling sound while playing anything...

1 REPLY 1
HP Recommended

@malik5555 Welcome to HP Community!

 

I understand that you are getting cracking sound from the HP Chromebook speakers.

 

Please perform the Factory reset your Chromebook

  1. Sign out of your Chromebook.
  2. Press and hold Ctrl + Alt + Shift + r.
  3. Select Restart.
  4. In the box that appears, select Powerwash and then Continue.
  5. Follow the steps that appear and sign in with your Google Account.
    Note: The account you sign in with after you reset your Chromebook will be the owner account.
  6. Once you've reset your Chromebook:

If the issue still persists, please perform the recovery.

 

https://support.google.com/chromebook/answer/1080595

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!
 

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