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- HP 17t-BY400 Laptop - Windows 10 Home, 64-bit does not have ...

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04-10-2021 09:58 AM
As the title says, I have a HP 17t-BY400 Laptop - Windows 10 Home, 64-bit. I need to be able to record audio from web browsers, and for that I need Stereo Mix as a recording device in the Sound properties. However, it does not have Stereo Mix. How can it be added? I have already tried the Drivers from the Realtek website (64-bit Windows 10 driver). Show Disabled Devices is already checked, and Stereo Mix does not appear.
Is there a driver somewhere that will add it?
04-13-2021 05:11 PM
Thank you for bringing up your query on HPCommunity.
We sincerely regret the inconvenience caused.
Please be assured that we will do our best to help you.
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What happens when you try to record using Stereo Mix?
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Do you receive any error code or error messages?
Let us try the following steps, and check if it helps.
Step 1: To enable Stereo Mix
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Right-click on the audio icon in the system tray and select Recording Devices to open the recording device settings.
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Then Right-click on the empty area in the dialog box and select View and Show disconnected devices which would
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Show the Stereo Mix option.
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Right-click on Stereo Mixer and click on Enable.
Step 2: To upgrade the Stereo Mixer
Go to Device Manager. Under Audio Inputs and Sounds, locate Stereo Mixer.
* Right-click and go to properties and chose to update drivers.
If the issue still persists, then update your sound card driver by the following steps.
1) Go to Device Manager.
2) Click Sound, video, and game controllers to expand.
3) Under Sound, video, and game controllers, double-click the entry for your sound card, and then click the Driver tab.
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!
04-13-2021 05:34 PM - edited 04-13-2021 05:35 PM
"What happens when you try to record using Stereo Mix?"
I can't even try to record using it, as Stereo Mix doesn't exist on my machine. It doesn't show on my Recording tab in Sound, even when Show Disabled and Show Disconnected Devices are checked. It also doesn't appear in Audio Inputs and Outputs in Device Manager, It literally does not exist anywhere on my machine. I have updated the drivers and it's still not there. Where can I find drivers that will install Stereo Mix?
04-14-2021 12:47 PM
@ fxdrider,
I recommend you follow the below steps and check if it helps. System reset last options.
- Turn off your HP laptop.
- Disconnect all external devices (printers, USB drives, etc.) from your computer.
- Remove all recently added internal hardware.
- Press the Power button to switch your HP laptop on.
- Once your unit starts booting, immediately press the F11 key. Repeatedly press it until you see the Choose an Option screen.
- Select Troubleshoot.
- Choose Reset this PC.
- You can either opt to keep your files or to remove everything.
- Select Keep My Files when you want to retain your data. Once you click Reset, your operating system will be reinstalled. The process may take a while.
- Choose Remove Everything when you want to remove all your personal files.
- You can opt to remove everything solely on the drive where your operating system is installed. On the other hand, you can click All Drives when you do not want to retain any data.
- You can also fully clean the drive you selected or just remove your files.
- Click Reset.