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HP Recommended
HP 2013 Ultraslim Docking Station
Microsoft Windows 10 (64-bit)

Hello,

Like most people who have sent messages to this community a few years back, I also have an issue where no audio comes through the docking port.  I have an HP Zbook that I connect to the Ultraslim and then to an HP exernal monitor with speakers.  A few responses indicate that the latest docking station firmware is 2.33 or 2.34; mine is still 1.00.  I would like to download and install the latest firmware on my docking station but I can't find it anywhere on the HP support website.  Can someone let me know where it is now located, if anywhere?

Thanks,

David

2 REPLIES 2
HP Recommended

My update: I did find the firmware version 2.30; however, when I attempted to install it, the error log said the version was already 2.30.  So, I'm back to square 1 trying to solve the sound issue with the Ultraslim docking station.  Anyone have any ideas?


Thanks,

David

HP Recommended

Update #2: I did some extensive research and found that my AMD-powered HP notebook worked just fine with audio through the ultraslim docking station, where my intel-powered Zbook does not.  I also found some misinformation regarding DisplayPort.  There are statements on the web that state that no audio goes through Displayports like it does with HDMI.  That's not true, as I setup a single Displayport connection (minus the Ultraslim docking station) to my HP monitor and the sound went through with no problems with my Zbook and with no additonal audio cable.  I did some extensive updating of the Intel Display Audio driver and Bios on the Zbook, and upgraded the ultraslim docking station firmware with version 2.33.  I am pretty much out of ideas at this point and am beginning to think there are compatibility issues with connecting a Zbook to the ulgraslim docking station.  If anyone has any ideas at this point please let me know.  Thanks,

David

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.