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- HP Community
- Notebooks
- Notebook Audio
- HP 2013 Ultraslim Docking Station Audio

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01-19-2019 02:15 PM
Hello,
Like most people who have sent messages to this community a few years back, I also have an issue where no audio comes through the docking port. I have an HP Zbook that I connect to the Ultraslim and then to an HP exernal monitor with speakers. A few responses indicate that the latest docking station firmware is 2.33 or 2.34; mine is still 1.00. I would like to download and install the latest firmware on my docking station but I can't find it anywhere on the HP support website. Can someone let me know where it is now located, if anywhere?
Thanks,
David
01-19-2019 02:51 PM
My update: I did find the firmware version 2.30; however, when I attempted to install it, the error log said the version was already 2.30. So, I'm back to square 1 trying to solve the sound issue with the Ultraslim docking station. Anyone have any ideas?
Thanks,
David
01-21-2019 01:27 PM
Update #2: I did some extensive research and found that my AMD-powered HP notebook worked just fine with audio through the ultraslim docking station, where my intel-powered Zbook does not. I also found some misinformation regarding DisplayPort. There are statements on the web that state that no audio goes through Displayports like it does with HDMI. That's not true, as I setup a single Displayport connection (minus the Ultraslim docking station) to my HP monitor and the sound went through with no problems with my Zbook and with no additonal audio cable. I did some extensive updating of the Intel Display Audio driver and Bios on the Zbook, and upgraded the ultraslim docking station firmware with version 2.33. I am pretty much out of ideas at this point and am beginning to think there are compatibility issues with connecting a Zbook to the ulgraslim docking station. If anyone has any ideas at this point please let me know. Thanks,
David