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‎10-06-2022 07:38 AM

HP Recommended
Product: Chromecast
Operating System: Microsoft Windows 10 (64-bit)

Issue to get sound from external system when using Chrome Cast and casting Screen.

 

HP 255 G8 with AMD CPU (Ryzen 5)

 

When starting Google Chrome and choose source for casting from Google Chrome you can either choose
Tab or Screen.

 

When choosing Screen the speaker icon in systray deactivates and the sound can only be heard from the external
speaker system which is normal behavior, but the HP 255 G8 model there is no sound on the external speaker system


If sound is activated during playback from youtube on the laptop the sound will be heard from both laptop speaker and external speaker system
but with a delay between them.

 

This the only model of HP that have this issue with Chrome cast. We other Elitebooks, Probooks (different gen. and intel based)

 

I have updated BIOS, drivers. There is no difference between Win10 21H2 or Win11 22H2.

I have also reinstalled Windows10 21H2 using Windows Creation Media Tool.

 

Does anyone have a solution for this problem?

 

Thanks!

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