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- HP Community
- Notebooks
- Notebook Audio
- HP 620 laptop - sound is very low even at full volume. Have ...

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04-27-2011 04:36 AM
Plz tell me the product number (p/n) written on a white sticker at the bottom of the notebook
//Click on Kudos if my reply was helpful and answered your question//
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04-27-2011 05:16 AM
That is not sufficient info... however
plz let me know the following:
is the sound slow with all of the applications?
have you tried headphones or external speakers??
Try Adjusting the volume as instructed here:
//Click on Kudos if my reply was helpful and answered your question//
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04-27-2011 06:02 AM
I didnt explain myself very well.I am a network manager and I have done all the things you can do re the volume that I can find!
There is definitely NOT a white sticker on the bottom - we bought them from a third party supplier.
Through speakers or headphones the sound seems fine
11-24-2012 06:21 AM
hi there is way to make it higher than that all u need it go to hp website n download this driver
ftp://ftp.hp.com/pub/softpaq/sp51001-51500/sp51129.exe
then after u install it make restart then folow this
1. click on start then all programs.
2. click on IDT HD Audio.
3. do like in this photo and dont worry i have hp 620 and i use windows 7
1. http://s8.postimage.org/u1zpu3dnp/image.jpg
2. http://s9.postimage.org/na8c0vtpr/image.jpg
thats it now it will go higher than before good luck n tell me if it work or not n i will help u with it n this is my e-mail\ pooh.bear29@yahoo.com
03-28-2017 11:31 PM
I have fixed it, i didnt go to properties or anywhere. I just installed 'Realtek High-Definition (HD) Audio Driver' for windows 10 that i downloaded from hp.com. Sound is pretty good now, it is not low. :manvery-happy: