HP Audio Control box keeps popping up

[kishajohnson]

Each time I have a meeting through Teams or Zoom, afterwards the HP Audio Control box keeps opening and closing. If I close it, it comes right back. How can I stop this?

[Max3Aj · Accepted solution]

@kishajohnson, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

The recurring popup of the HP Audio Control window on your Windows 11 system—especially after using Zoom or Teams—suggests a conflict with Bang & Olufsen / Realtek Audio drivers or with HP Audio Control's background services being triggered unnecessarily. 
Please follow these steps, 
 

Disable HP Audio Control Startup

• Right-click on the taskbar and choose Task Manager.
• Go to the Startup apps tab.
• Look for HP Audio Control or Bang & Olufsen Audio Control.
• Right-click it and select Disable.
• Restart your PC.

Update or Reinstall the Audio Driver

• Go to Device Manager.
• Expand Sound, video and game controllers.
• Right-click on Realtek Audio or Bang & Olufsen Audio.
• Select Update driver → Search automatically.
• If that fails, go to HP support site for your laptop model and download the latest audio driver manually.

Uninstall HP Audio Control (Safe if You Don’t Use It)

• Open Settings > Apps > Installed apps.
• Search for HP Audio Control.
• Click the 3-dot menu next to it and choose Uninstall.
• Restart your PC.

Why It Happens:

1. HP Audio Control is often triggered by audio profile changes (e.g., microphone vs. speaker switching).
2. Apps like Teams or Zoom can trigger HP's audio service even after they've closed.
3. A glitched background service or outdated driver can keep looping the app.

I hope this helps. 

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping! 

Max3Aj

HP Support 

[kishajohnson]

Thank you. I will give this a try 

[Max3Aj]

@kishajohnson, Thank you for your response. 

Please do keep us posted. 

Take care and have a great day.

Max3Aj

HP Support