HP ENVY Laptop - 15-ep0760ng Speaker Issue

[nik747]

Hey Community,

my HP ENVY Laptop - 15-ep0760ng is facing a serious audio/speaker issue. Any idea how to replace it/solve the issue?

Regards,

Nik

[zoey7886]

@nik747, Welcome to the HP Support Community!  

Thanks for reaching out about your query regarding Speaker Issues on HP ENVY Laptop - 15-ep0760ng! 

We're thrilled to have the opportunity to assist you and provide a solution.  

If your HP ENVY Laptop - 15-ep0760ng is experiencing speaker issues, such as low audio output or other sound-related problems, there are several steps you can try to resolve the issue:

Update Audio Drivers

1. Identify and Download: Ensure that your audio drivers are up to date. HP provides tools such as the Realtek High-Definition (HD) Audio Driver to ensure your audio drivers are current.
2. Install: Download and install any newer audio driver versions from the HP Customer Support - Software and Driver Downloads website.

Troubleshoot Audio Problems

1. Check Audio Settings: Ensure that audio settings, including volume levels and device selections, are correctly configured.
2. Run Audio Troubleshooter: Use the Windows built-in audio troubleshooter to detect and fix audio problems automatically.
   • Go to Settings > Update & Security > Troubleshoot > Additional troubleshooters.
   • Select Playing Audio and click Run the troubleshooter.

Check for System Updates

1. Windows Update: Make sure your operating system is updated with the latest Windows updates, as these can fix known issues with hardware.
   • Go to Settings > Update & Security > Windows Update.  

Hope this helps! 

Take care, and have an amazing day!  

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Regards,