• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP ENVY x360 Convertible Laptop PC 15-ed1000 (169W7AV)
Microsoft Windows 11

I've created this message to inform you that I'm having issues trying to use my laptop's front-firing speakers which is branded Bang & Olufsen however I'm having no issues operating the device with the bottom 2 down-firing speakers but I brought this device specifically to immerse myself with the front-firing speakers which isn't activating even after further implications of trying to update the audio drivers in device manager but repeatedly getting prompted with my device having the latest audio drivers installed message and I've also tried going into B&O Audio Control and HP Audio Switch but no real option to activate it were found either... I TRIED EVERYTHING, a long list of options... BUT!, now I think I have come to the conclusion that this main speaker is for decoration or its mission there is to serve as a "sounding board" through which the echo of the secondary speakers comes out (which in fact are the main ones apparently) and thus achieve a "surround/3D" sound... and I base myself on the fact that I saw videos of how to change the speakers of this computer and they only disassembled the bottom ones, the sides, never the main one, BECAUSE THERE IS NOTHING THERE! tell me if I'm right... because that would show a deception to the user (nobody talks to you about it and you assume that it has 3 speakers, which gives it an added value that doesn't exist) and also leaves a lot to think about the equipment that is in charge of creating the design, proving to do a lousy job... 

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.