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06-24-2022 04:23 PM
While I watch a movie or i have a zoom call the sound suddenly goes really low, I can barely hear. After a few minutes the sound is corrected. I tried the latest drivers and the problem is not fixed. It doesn't matter if the sound is 80 - 70 or 100.
Can you please help me?
Windows 11 21H2 Version
06-24-2022 05:26 PM - edited 08-09-2022 07:08 AM
(1) Update BIOS
HP Notebook System BIOS Update (AMD Processors)
|F.21 Rev.A||14.5 MB||May 20, 2022||Download|
(2) Update audio
Realtek High-Definition (HD) Audio Driver
|6.0.9180.1 Rev.A||80.0 MB||Jul 28, 2021||Download|
(4) Change your windows power settings. Do not use Sleep mode, change to Hibernate !
(5) Test again ...