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‎08-02-2022 06:11 AM

HP Recommended

Hi all, after the latest Windows updates, and a dedicated RealTek audio update (that I cannot rollback), my speakers stopped working.
The speakers do beep when I am in the BIOS, and the audio does work if I plug an external device, but the built-in speakers don't play any audio, even though Windows says everything is fine.
Anyone else having this issue?

For the record, three out of three laptops of the same model are giving the same issue.

omegle xender
Category:
1 REPLY 1

‎08-02-2022 12:34 PM

HP Recommended

Hello @ragnar21 

 

Sorry to hear that you are having problems ... and I would like to help you.

(1) Open windows <device manager>

 

ub6424_1-1659465130948.png

 

- Right click to uninstall your audio device ( if available )

- confirm

- continue to (2)

 

(2) Install/Update

Realtek HD Audio Driver

13.9136.3349.95 Rev.Q368.5 MBApr 28, 2021Download

 

(3) Reboot and test again ...

(4) Please report your results

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