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- HP EliteBook 840 G7 Notebook PC - B&O speaker sound tinny

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07-23-2021 10:01 PM
HP EliteBook 840 G7 Notebook PC
The sound becomes tinny after playing audio for 5 seconds.
So I pause/un-pause the audio and it reverts back to normal; 5 seconds later its tinny again.
Any ideas?
07-24-2021 12:48 AM
Please perform a clean install Audio software/driver, this should help.
(a) Download the following driver and save on your computer,
https://ftp.hp.com/pub/softpaq/sp113001-113500/sp113086.exe
(b) Go to Device Manager, Sound to uninstall sound driver (Realtek) and reboot,
(c) Right click downloaded file and select Run as administrator,
(d) Reboot again.
Regards.
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