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‎05-19-2021 07:18 AM

HP Recommended
Product: ENVY x360 Convertible 13-ay0xxxon
Operating System: Microsoft Windows 10 (64-bit)

Hello Everyone!

 

I am having Speaker Audio volume level issues with my Envy Laptop ever since i bought it 6 months ago.  Volume level keeps on fluctuating between normal level of function or gets very low even when at max level settings . This is happens randomly without any input from my self. Or sometimes one of the speaker produces higher volume and other one gets lower.

 

Things i have tried so far  : 

-Repairing Audio drivers via HP support assistant. 
-Deleting the Speaker Driver ( Realtek (R) Audio)  ( HP support chat agent suggested this)

- Running HP PC hardware diagnostics ( No faults detected)

 

There are no windows update pending, everything seems up to date, all drivers seem to be up to date.

6 people had the same question
1 REPLY 1

‎05-22-2021 06:56 AM - edited ‎05-22-2021 06:58 AM

HP Recommended

Model no - Hp Envy 13 x360 ayooo7ne volume output from speakers automatically goes down and when restarting sometimes coming back.I have reset the device, uninstall and install drivers everything did from my end.But again same problem

Can community members suggest solution for this... 

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