• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎10-14-2024 06:35 AM

HP Recommended
Product: HP Envy x360 15.6 inch 2-in-1 Laptop PC 15-fe0000 (79J40AV)

Hi,

I have a problem with the internal speakers on my HP x360 laptop running Linux. The speakers do not work. During an audio test, the pavucontrol program detects a signal on the output "Speaker," but I can't hear any sound. In alsamixer, everything appears to be fine, and the speaker is not muted. The sound works perfectly in Windows. Additionally, my external speakers and headphones work well, so it is not a problem with the sound card. I have an ALC245 audio chip. Please help.

1 REPLY 1

‎10-14-2024 07:30 AM

HP Recommended

I only see Windows drivers at the software support website

https://support.hp.com/us-en/drivers/hp-envy-x360-15.6-inch-2-in-1-laptop-pc-15-fe0000/model/2101577...

 

I recommend you ask over at AskUbuntu.

 

Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.