HP G6-2210 - Dolby Advanced Audio doesn't work in Windows 10

[Volrun]

Welcome,

Since I update Windows 10 Home 64-bit to the newest build (ver.1709, build. 16299.125) doesn't work Dolby Advanced Audio . On previous build after reinstalling audio drivers - IDT High Definition Audio CODEC,  has shown up Dolby Advanced Audio in Control panel as below: 

 

In Sound Settings missing also Dolby tab, as below: 

 

Updating or removing and reinstalling audio drivers from  device manager level for these from the manufacturer site (Windows 7 or 8/8.1 ) have no effect. So, I don't have any idea to fix this fault - the laptop lost by that a lot of  sound quality and I can't find any solution, but lately- in November all has been ok.. 

Raport from dxdiag.exe: 
------------- 
Sound Devices 
------------- 
Description: Głośniki i słuchawki (IDT High Definition Audio CODEC) 
Default Sound Playback: Yes 
Default Voice Playback: Yes 
Hardware ID: HDAUDIO\FUNC_01&VEN_111D&DEV_76D9&SUBSYS_103C1840&REV_1001 
Manufacturer ID: 1 
Product ID: 100 
Type: WDM 
Driver Name: stwrt64.sys 
Driver Version: 6.10.6417.0000 (English) 
Driver Attributes: Final Retail 
WHQL Logo'd: Yes 
Date and Size: 21.07.2012 00:00:00, 540160 bytes 
Other Files: 
Driver Provider: IDT 
HW Accel Level: Basic 
Cap Flags: 0xF1F 
Min/Max Sample Rate: 100, 200000 
Static/Strm HW Mix Bufs: 1, 0 
Static/Strm HW 3D Bufs: 0, 0 
HW Memory: 0 
Voice Management: No 
EAX(tm) 2.0 Listen/Src: No, No 
I3DL2(tm) Listen/Src: No, No 
Sensaura(tm) ZoomFX(tm): No 

Thanks in advance for help and clues.

Best regards,

Volrun

[Paul_Tikkanen]

Hi:

See if this W8.1/W10 version of the driver works for you.  Restart the PC after installing...

This package contains the driver that enables the IDT High-Definition (HD) Audio in supported notebook models that are running a supported operating system.

6.10.6491.0

http://ftp.hp.com/pub/softpaq/sp63501-64000/sp63555.exe

[Volrun]

Thanks for reply,

Yeah, I always restart system after any uninstalling/installing drivers. I have installed above driver but  no effect. I don't wanna downgrade my system to W 8.1 or reset Windows 10 to factory settings..

Any suggestions?

[Paul_Tikkanen]

You're very welcome.

That was the only driver I know of that had any chance of working for you.

So, unfortunately, I don't have any other ideas for you to try.