• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
hp 15-bs0xx
Microsoft Windows 10 (64-bit)

After Installing The Drivers Provided By "Windows Update".

The Sound Changed, I Opened Audio Control And I Found That "Audio Enhancements" Is Enabled.

I Disabled It But Here What Happens:

 

I1. When I Plug In An Audio Jack, The "Audio Enhancements" Gets Automatically Enabled, Plus I Couldn't Disable It.

I2. When I Unplug The Audio Jack, The Audio Enhancements" Is Automatically Re-enabled Again.

 

New Bitmap Image.jpg

 

I Installed Different Versions Of RTK HD Audio, But The Same Problem.

I Do Not Want Audio Enhancements. PLEASE!

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

01. Open Windows Task Manager (CTRL+ALT+DEL), And End Any Process Related To Realtek (RAVCpl64.exe)

02. Delete The Folder "SoundResearch" Located In "C:\ProgramData"

 

Audio Enhancements Will Be Automatically And Permanenty Disabled.

If You Want To Re-enable It, Reinstall The RTK HD Driver.

 

[Problem Solved]

View solution in original post

1 REPLY 1
HP Recommended

01. Open Windows Task Manager (CTRL+ALT+DEL), And End Any Process Related To Realtek (RAVCpl64.exe)

02. Delete The Folder "SoundResearch" Located In "C:\ProgramData"

 

Audio Enhancements Will Be Automatically And Permanenty Disabled.

If You Want To Re-enable It, Reinstall The RTK HD Driver.

 

[Problem Solved]

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.