HP Noise Reduction not working on HP Laptop PC 15-dw3000 with Windows 11

[techguy14]

Hi,

A few days ago, I got the notification in my Windows 10 to update to Windows 11. Everything worked fine, and I installed all updates.

I needed to join a zoom meating, and when I did, the teacher told me that I had a lot of back ground noise, and I needed to enable the HP Noise Reduction feature. I have HP Audio Center app installed on the PC as that's what it came with. I am using a screen reader, called NVDA, and I see the toggle switch to turn on HP Noise Reduction, but every time I try to turn it on, it just stays in the off posession.

I have tried updating all the drivers, and they are using the latest drivers from HP. I do not know if this is related to windows 10, but I simply cannot enable HP Noise Reduction at all, and it got disabled after updating to windows 11. I have also went into the device manager and tried completely removing the drivers, and reinstalling them apon a restart.

Please help, as I need to attend meatings in Zoom, but everyone says my screen reader is too loud, and sound from my computer is also very loud. This was working before, but now no matter what I do I cannot turn the switch on.

Thank you for any help you can provide!

[banhien]

@techguy14 

Have you tried to reduce from the source ? Please right click the speaker icon and select sound settings:

Regards.

[techguy14]

Hi, thanks for the response. In my Sound control panel, I do not have the option for noise reduction, I do not even have an enhancement tab in the sound settings.

The only thing I have in the advanced tab is to disable all signal enhancements. However, I tried that, and still the same.

Thanks.