HP OMEN 16 very poor audio reproduction quality

[kilroy83]

Hi everyone,

I just received a HP OMEN Gaming Laptop 16-n0000 and the audio quality is incredibly bad, despite the Bang & Olufsen speakers. How can I fix this issue?

Here's the SKU reference: 6K9P1EA#ABF. Note: I downloaded and installed all the available updates.

Thank you for your support

[kilroy83]

Hi no news for this ?

Is there a driver update for this specific problem or bios update

or HP omen 16 have a very bad sound ????

[sandytechy20]

@kilroy83 

Welcome to the HP support community.

I understand that you are getting audio issues with your notebook, I am glad to assist you.

Update the Bios, chipset, and drivers using HP Support Assistant.

Download and run the HP Support Assistant from this Link: Click here

• HPSA will automatically search for all the latest drivers for your Notebook
• Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.
• 
• Click Check for updates and messages to scan for new updates.
• 
• Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.
• Click the update name for a description, version number, and file size.
• Select the box next to any updates you want to install, and then click Download and install.

Also, ensure Windows is up to date.

• Select the Start  button, and then go to Settings  > Update & security  > Windows Update , and select Check for updates. If Windows Update says your device is up to date, you have all the updates that are currently available

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

[kilroy83]

Hi and thanks for reply

Everything is allready up to date in HP Assistant and windows update (also optionnal update). 

But same poor sound

[sandytechy20]

@kilroy83 

Follow the steps mentioned in this HP document to fix the issue:- Click here

Keep me posted.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.