HP Omen 15 Headphone Jack

[MarkP41]

I have an HP Omen 15 laptop and I am having issues with the headphone jack. When the headphone is plugged I do not get sound and by slightly pushing the jack in more then it works however as soon as you release the pressure or even slightly touch it then the sound goes off. I have tried multiple headphones and it's the same problem. Anyone else experienced something like this and found a fix for it ? Thank you.

[Echo_Lake]

@MarkP41
Thank you for posting on the HP Support Community.

I appreciate your efforts to try and isolate the issue. This sounds like hardware related issue with the Audio port and in order to fix this issue,  your computer needs to be serviced.  As we have limited support boundaries in the support community as of now. 

I would request you to reach out to our Support and our Support Engineers should be able to check the available service options in order to diagnose the computer physically.  HP Support can be reached by clicking on the following link:  www.hp.com/contacthp/​​​​​​​
 

Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.