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‎05-19-2021 11:21 PM

HP Recommended
Product: OMEN en0037AX
Operating System: Microsoft Windows 10 (64-bit)

The left speaker on my laptop randomly goes quieter than the right speaker. I can still hear audio from it but it is significantly lower that the right and the sound coming from the right seems to accurately reflect the volume level whereas the left doesn't change when adjusting volume. The right speaker never goes quiet. It has been happening from the very beginning when I bought it. All my drivers are up to date but nothing seems to help!

Any fixes?

1 ACCEPTED SOLUTION

Accepted Solutions

‎05-20-2021 12:15 AM

HP Recommended

Thanks for the efforts, but it didn't help, after all the process, the effect didn't even last 2 mins, again left one is performing poorly. It just took away all drivers, now I have to install again. 😞

View solution in original post

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2 REPLIES 2

‎05-19-2021 11:29 PM

HP Recommended

@SuperNim 

 

Is it an HP Omen 15-en0037AX  machine ?  This is something to do with AMD drivers. Please


   (a) Uninstall Audio driver

   (b) do a cleanup using following information/fix:

              https://www.amd.com/en/support/kb/faq/gpu-601
              https://drivers.amd.com/drivers/amdcleanuputility.exe

   (c) reboot machine


Machine should re-install Audio driver for you.


Regards.

BH
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Was this reply helpful? Yes No

‎05-20-2021 12:15 AM

HP Recommended

Thanks for the efforts, but it didn't help, after all the process, the effect didn't even last 2 mins, again left one is performing poorly. It just took away all drivers, now I have to install again. 😞

Was this reply helpful? Yes No
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