-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Audio
- Re: HP Omen15 Windows11 Audio Driver Issue Crackling sound

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06-28-2022 04:30 AM
Hello @VK201
Your Notebook is not HP certified for Windows 11
(1) Update BIOS
HP Notebook System BIOS Update (AMD Processors) | F.13 Rev.A | 12.5 MB | Apr 9, 2021 | Download |
Why ?
https://support.hp.com/us-en/document/ish_4123786-2338478-16
Quote: "
Updating the BIOS is recommended as standard maintenance of the computer. It can also help resolve the following issues:
- An available BIOS update resolves a specific issue or improves computer performance.
- The current BIOS does not support a hardware component or a Windows upgrade.
- HP Support recommends installing a specific BIOS update.
"
(2) Update audio driver (again)
Realtek High-Definition (HD) Audio Driver | 6.0.9159.1 Rev.C | 40.1 MB | Apr 23, 2021 | Download |
(3) Reboot and test again ...
best regards
---
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06-28-2022 09:05 AM - edited 06-28-2022 09:06 AM
Hi @Ub6424,
Thanks for the response.
The Windows 11 Upgrade was suggested by system itself (Windows Update notification)
Additionally Microsoft PC Health Check software was also suggesting the same.
Also BIOS was already updated to F.16 automatically by HP Support assistant,
Whom to blame for the upgrade suggestion.
Nevertheless Win11 is a progression therefore drivers are to be made compatible .
Kindly suggest otherwise.
Thanks
06-28-2022 09:19 AM
Hello @VK201
>Issue : Crackling sound
Do you you have better sound now ? If not please follow the official Microsoft guide:
... Take time ...
Please report your results
best regards
---
Dear Community Member, please click the button [ YES ] on "Was this reply helpful?" to say Thanks and
make it easier for other people to find this type of solution by marking the reply ▶️ [ Accept as Solution ] ◀️
Do this on the post I wrote that helped solve it.
Thank you very much
⌨️