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HP Recommended
OMEN Laptop - 15-en0036ax
Microsoft Windows 11

HP Omen 15 AMD 

Realtek Driver 

Windows 11

 

Issue : Crackling sound

 

Tried many possibilities , but no success, does anyone have a working alternative realtek driver for omen 15

3 REPLIES 3
HP Recommended

Hello @VK201 

 

Your Notebook is not HP certified for Windows 11

 

(1) Update BIOS

HP Notebook System BIOS Update (AMD Processors)

F.13 Rev.A12.5 MBApr 9, 2021Download

Why ?

https://support.hp.com/us-en/document/ish_4123786-2338478-16

Quote: "

Updating the BIOS is recommended as standard maintenance of the computer. It can also help resolve the following issues:

 

  • An available BIOS update resolves a specific issue or improves computer performance.
  • The current BIOS does not support a hardware component or a Windows upgrade.
  • HP Support recommends installing a specific BIOS update.

"

 

(2) Update audio driver (again)

Realtek High-Definition (HD) Audio Driver

6.0.9159.1 Rev.C40.1 MBApr 23, 2021Download

 

(3) Reboot and test again ...

 

best regards

---

Dear Community Member, please click the button [ YES ] on "Was this reply helpful?" to say Thanks and

make it easier for other people to find this type of solution by marking the reply ▶️ [ Accept as Solution ] ◀️

Do this on the post I wrote that helped solve it.

Thank you very much

             ⌨️

HP Recommended

Hi @Ub6424,

 

Thanks for the response.

 

The Windows 11 Upgrade was suggested by system itself (Windows Update notification) 

Additionally Microsoft PC Health Check software was also suggesting the same.

Also BIOS was already updated to F.16 automatically by HP Support assistant,

 

Whom to blame for the upgrade suggestion.

Nevertheless Win11 is a progression therefore drivers are to be made compatible .

Kindly suggest otherwise.

 

Thanks

HP Recommended

Hello @VK201 

 

>Issue : Crackling sound

Do you you have better sound now ? If not please follow the official Microsoft guide:

... Take time ...

https://support.microsoft.com/en-us/windows/fix-sound-or-audio-problems-in-windows-73025246-b61c-40f...

 

Please report your results

 

best regards

---

Dear Community Member, please click the button [ YES ] on "Was this reply helpful?" to say Thanks and

make it easier for other people to find this type of solution by marking the reply ▶️ [ Accept as Solution ] ◀️

Do this on the post I wrote that helped solve it.

Thank you very much

             ⌨️

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