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GRplans
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HP PAVILION (Beats Audio) POOR QUALITY AUDIO RECORDING PERFORMANCE USING ZOOM

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HP Pavilion Laptop (Beats Audio & Intel Core i5)
Microsoft Windows 10 (64-bit)

Hi - I'm an amateur musician and have musical Zoom sessions with friends but they tell me that the audio output using Zoom on my HP Pavilaon Laptop (equipped with a Core i5 Intel processor and Beats Audio) is very poor quality, with a lot of clipping of the top and bottom of the audio range. I have attempted to change microphone settings but this doesn't seem to have much effect. Does anyone have any other suggestions?

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The_Fossette
HP Support Agent
HP Support Agent
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@GRplans

 

I reviewed your post and I understand that you are facing issues with the audio on Zoom meetings.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you follow the below steps and check if it helps.

 

Method 1: Accessing Microphone Settings for Zoom from Windows Sound Settings

 


Method 2: Accessing Microphone Settings for Zoom from the Zoom app.

 

 

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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