-
1
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
1
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Audio
- HP PRbook 450 g5 audio through HDMI gets cut off every now a...

Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
11-18-2023 12:43 PM
Product: Hp Probook 450 g5
Hello everyone, I have a HP laptop model 450 g5 which has an audio issue. Everytime audio goes through HDMI it will cut off after a minute or longer for a few seconds. After that it works again but sometimes it happens every 30 seconds, sometimes after 5 minutes.
I have the feeling it's an codec or bitformat issue. I used an hdmi convertor to optical and then the issue is gone but if I let the audio pass through the hdmi cable to my receiver or directly to my tv it starts getting cut off every now and then.
I tried rerolling to Windows 10, I tried different hdmi cables but same issue. I tried deinstalling all of the driver and start from fresh, same issue.
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for?
Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.