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HP Recommended
HP Pavilion - 15-cs0053cl
Microsoft Windows 10 (64-bit)

Hi,

I have a HP Pavilion S/N [personal info removed]. It has Windows 10 21H2 ( OS Build 19044.2486). Recently the audio on the laptop is not working. The Device Manager does not show any Audio/Speaker. The Device Manager - Intel(R) Smart Sound Technology  OED shows the error: 

This device cannot start. (Code 10)

STATUS_DEVICE_POWER_FAILURE

On the Windows status bar it says 'No Audio Output Device is Installed'. 

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