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Angie2612
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HP Pavilion Dv2500 thtat I just upgade from Windows Vista to Windows 10 and dont have audio

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HP Pavilion Dv2500
Microsoft Windows 10 (32-bit)

 I have HP Pavilion Dv2500 thtat I just upgrade from Windows Vista to Windows 10 and now dont have audio have a Base System device and a coprocessor error ...dont know what to do

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Paul_Tikkanen
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Hi:

 

For the audio, the only suggestion I can offer would be to try the Vista audio driver.

 

Manually install the driver if the auto install doesn't work.

 

ftp://ftp.hp.com/pub/softpaq/sp40001-40500/sp40270.exe

 

Base system device:

 

ftp://ftp.hp.com/pub/softpaq/sp37501-38000/sp37614.exe

 

Coprocessor:  You have to manually install this driver.

 

ftp://ftp.hp.com/pub/softpaq/sp36001-36500/sp36213.exe

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Angie2612
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Hey, thank so much for you prompt response I tried to download sp40270 and it says that it can find the device for the driver 

 

I was able to download the other 2 drivers  but still no audio the coprocessor still showing error

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Paul_Tikkanen
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You're very welcome.

 

Did you try manually installing the coprocessor device?

 

If not, you need to as follows...

 

Go to the device manager, click on the coprocessor device needing the driver.

 

Click on the Driver tab.  Click on Update Driver.

 

Select the Browse my computer for driver software option and browse to the driver folder that was created when you ran the file.

 

That folder will be located in C:\SWSetup\sp36213.

 

Make sure the Include Subfolders box is checke and see if the driver installs that way.

 

Then restart the PC.

 

See if this alternative audio driver works, that I have zipped up and attached below.

 

Try the manual install method as above, if the auto install doesn't work.

 

Just browse to the different file folder where the audio driver unpacked to (sp36509).

 

 

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