HP Pavilion Dv7-4177NR Speakers Sound really low

[TJ8799]

I have that HP Pavilion Dv7-4177NR  for some reason the sound is really bad meaning I can not hear it 

I tried a booster no luck    it looks like it has the drivers but again can not hear it 

Do you think the problem is the speaker s are bad?

Thank you

Todd

HP Pavilion Dv7-4177NR 

2.9GHz AMD

Windows 10 32bit

4GB Ram

500GB Hard drive

[Paul_Tikkanen · Accepted solution]

That is a common issue with the IDT audio and W10.

The only suggestion I can offer would be to clean install W10 64 bit and see if this W10 IDT audio driver gets the sound to work better.

Before you try this bear in mind that there is no guarantee this will fix the problem on your notebook.

In some models it works, and on some, it does not.

There is no 32-bit HP audio driver for W10 for that audio system.

IDT High-Definition (HD) Audio Driver

6.10.6492.0

https://ftp.hp.com/pub/softpaq/sp71501-72000/sp71886.exe 

In order to make the 64-bit installation media, you will need to use a 64 bit PC running W10:

Download Windows 10 (microsoft.com)

Boot from the installation media, and when you get past the Install Now screen you have to select the version of W10 you upgraded to (W10 Home).

Then you will be asked to enter a product key.

Select the 'I don't have a product key' option and W10 will install and then activate after you are connected to the internet.

[TJ8799]

thank you will try

Todd

[Paul_Tikkanen]

You're very welcome, Todd.

[TJ8799]

Off hand can bad speakers also cause low volume?

as this  is a used item

Thank you

Todd

[Paul_Tikkanen]

Probably not.

Can you install W7 64 bit on your notebook to test out the W7 drivers?

if the sound works fine, then it is a driver issue.

If the sound is still muted, then it could be the speakers.

[TJ8799]

It is just very low and hard to hear even at 100%

I know dell E1705 are loud but maybe the speakers as getting bad as it is a used system I pasted together that was in pierces 

Thank you again will try Windows 7 64bit first before I buy the speakers

Todd