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HP Recommended
HP Pavilion
Microsoft Windows 10 (32-bit)

Recently purchased this machine, as soon I turned it on there was a loud noise from the fan. I’ve updated the bios etc as suggested.  The fans aren’t making a loud noise anymore, the only issue is the a high pitch ‘whine’ which I believe is a coil whine.  

please could you advise as a brand new laptop shouldn’t be making these noises? Could you advise if this is a common fault? 

1 REPLY 1
HP Recommended

@Victoria26,

 

I reviewed your post and I understand that there is a high pitch noise coming from the computer.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I see that you have already followed the relevant troubleshooting steps and if you still feel that there is a coil whine coming from the computer then I recommend you contact support and they will assist you in this regard.

 

Here is how you can get in touch with support.

 

1)Click on this link – www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

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