HP Pavilion Laptop Window 10 Home (Version: 21h2)

[XLaptop]

I need the latest Audio Drivers download of the Hp Pavilion Laptop 12-cs2xxx Window 10 Version 21h2. But the HP Website only has 3 selections and non of them are my version. I have no control on my volume buttons or mute button the light doesn't even come on right now, since I don't have the audio drivers compatible with my laptop I can't hear videos or anything. Just for more information when I click on the volume icon it says there's no speakers or headphones plugged in, but would be able to play sound on a speaker I connected it to. Can someone send me the latest version of my laptop audio drivers, please? 

[Prométhée]

Hello

[start]This is an automatic response
in order to avoid writing the same thing each time

Some elements may therefore not apply to you 
To be able to answer you effectively, we need some information

we need the exact model of your computer, and the product number
To find it follow this
for a desktop computer

HP Desktop PCs - How Do I Find My Model Number or Product Number? | HP® Customer Support
and for a laptop
HP Notebook PCs - How Do I Find My Product Name or Number? | HP® Customer Support

Give the full name with the product number P / N

this is not a model:
HP Desktop M01-F1xxx
the requested product number must look like this
Product Number: 9EE50AA # ABA
the model corresponding to this number will therefore be
HP Desktop - M01-F1033wb

Give the full version of windows

for windows 10 type winver in the search box
if you give the best information
your problem could have a solution more quickly (depending on the difficulty, of course)
Learn how to use the Community

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[X_Laptop]

Product #: 6FH31UA#ABA

Edition: Window 10 Home 

Version: 21H2

 

[X_Laptop]

Here's another picture for more information. Hope this is all the info you need

[Prométhée]

normally even if it is not the latest version, it should work!
you tried ?
if so, do you get an error message while installing?

Realtek High-Definition (HD) Audio Driver - Kaby Lake / Whiskey Lake

6.0.8688.1 Rev.A

534.4 MB

May 14, 2020

Download

or try this

Solved: Re: No output device found after Windows 11 upgrade - HP Support Community - 8612251

[X_Laptop]

I tried 2 different ones & it showed this

 

 

[Prométhée]

this codec problem, has nothing to do with your original question..
you didn't answer exactly what I was asking
have you installed the audio driver, check in the device manager the version installed, compared to the version of the driver(s) tested

https://apps.microsoft.com/store/detail/hevc-video-extension-codec/9NR3FSTH8K4P?hl=fr-fr&gl=fr