• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎10-21-2018 07:19 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

My speakers & audio jack is not working. Failed the hardware test. My laptop is less than 2 months old. 

Cannot find a solution. Tried updating drivers aswell. Nothing's working. 

1 ACCEPTED SOLUTION

Accepted Solutions

‎10-21-2018 07:24 AM

HP Recommended

Hi:

 

See if the info at these links are of help to you...

 

https://support.hp.com/us-en/document/c06166393

 

https://www.techworm.net/2018/10/no-audio-output-device-is-installed.html

 

 

 

View solution in original post

Was this reply helpful? Yes No
3 REPLIES 3

‎10-21-2018 07:24 AM

HP Recommended

Hi:

 

See if the info at these links are of help to you...

 

https://support.hp.com/us-en/document/c06166393

 

https://www.techworm.net/2018/10/no-audio-output-device-is-installed.html

 

 

 

Was this reply helpful? Yes No

‎10-21-2018 11:36 AM

HP Recommended

Certainly did help. Thank you!

Was this reply helpful? Yes No

‎10-21-2018 11:43 AM

HP Recommended

You're very welcome.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.