-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Audio
- HP Pavilion dv6000 Sound Problem

Create an account on the HP Community to personalize your profile and ask a question
11-25-2008 12:24 PM
I recently started to experience a sound problem with my Laptop. I am not sure if the computer was in hibernate or standby but when I unmuted the sound via the touchpad, nothing happened. the touchpad changes colors like its unmuting, and onscreen it says "mute" but the speakers are not working at all. I pluged some headphones into the computer and they worked just fine. i get no sound what so ever from the speakers. I tryed updating the drivers and disabling the sound card and enabling it again, i also tryed the standard avti-virus stuff, de-frag,disk check. I also went and reset all the speaker settings to defalt. I checked all music/video players and made sure they were not muted. restarted the computer, shut it down and took the battery out. still no sound from the speakers. Anyone have a fix or any idea the issue? the computer is like a year and a half to two years old, so unless its a known issue its not covered. Any help with the matter would be greatly appreciated
11-26-2008 03:50 PM
12-26-2008 08:12 PM
Recently I lost all sound from internet. I am able to play CDs and downloads via my media player. However, no sound from internet.
I've checked my computer sound and everything appears to be as it should be.
Any ideas would be appreciated.
06-17-2009 04:03 PM
i am also having a problem with my sound. i installed Norton Antivirus and after i restarted it and everything my sound just disappeared. I have no sound at all. And when i click on the sound it says "No Audio Output Device is Installed"
is there anyway i can fix that without taking it in?
06-25-2009 01:37 AM - last edited on 06-25-2009 09:53 AM by WendyM
Hello all,
I have been having the same problem...I noticed that my sound from my Vista dv6000 laptop would sometime work. It has now completely stopped working. I have used numerous problem solving suggestions...even from microsoft and HP. My sound still does not work...whether from external or internal areas. Please....can someone let me know how to solve this problem????
Thanks. <text deleted>
11-02-2009 02:32 PM
my laptop's sound card recently stopped working about a week ago. i have an HP Pavilion dv6000 and i've tried a number of things to get it to start working again. i've also tried reinstalling it but everytime i try that i get an error message that says "MEDIA cannot be found" and it restarts after that but it doesn't work after that. i've only gotten it to work once since it stopped but the computer died on me before i had a chance to plug it back in and after that it was back to no sound. can anyone help me plz?
02-17-2010 11:08 PM
I'm having the same issue on my Pavilion dv6 which came with Windows 7. Sound cut out two days ago for everything. Went through all of the troubleshooting on the HP Sound issues page. Even video has been acting up. An update has been found for the ATI HD audio driver but the system fails to install it every time, and AMD doesn't list any new device or updates available for direct download. If someone figures this out, please post.
02-22-2010 01:31 AM
"I'm having the same issue on my Pavilion dv6 which came with Windows 7. Sound cut out two days ago for everything. Went through all of the troubleshooting on the HP Sound issues page. Even video has been acting up. An update has been found for the ATI HD audio driver but the system fails to install it every time, and AMD doesn't list any new device or updates available for direct download. If someone figures this out, please post."
Exactly the same, I done a system restore and it fixed it, but it keeps coming back, usually overnight and I cant be doing this everyday! Need a fix! (Plus ive installed new anti virus which is now blocking system restore lol, BitDefender)