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- HP Pavilion on Windows 10 21H1 - Bluetooth audio is broken, ...

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11-21-2021 03:29 PM - edited 11-21-2021 03:30 PM
When my laptop was on Windows 10 version 20H2, I had no trouble with Bluetooth audio devices. On version 21H1 build 19043.1348, I've now discovered that Bluetooth audio is broken. I have several audio devices listed as paired. None of them auto-connect when on and discoverable. When I manually click on "CONNECT," I get an immediate "That didn't work. Make sure your bluetooth device is discoverable." When I click to "REMOVE" device, it takes a moment, but then comes back with "Remove failed." These Bluetooth audio devices are connecting fine to my other laptop running 20H2. They connect automatically. If I have a paired device not turned on and I manually try to connect, it takes a few moments to search... unlike the laptop running 21H1 that doesn't even try.
My HP laptop has Realtek Bluetooth. Other devices like my mouse work fine via Bluetooth. The problem appears to be isolated to just audio devices.
Troubleshooting: I tried removing all Bluetooth audio drivers and reinstalling. I ran the Bluetooth troubleshooter, which claimed to have found a problem and fixed it, but after rebooting the problem remained. I went into the Devices list, exposed hidden devices, found 3 of my Bluetooth audio devices that had been previously paired, and deleted the entries. After rebooting, they aren't showing in the Device list, but on the Bluetooth settings page they still show up as paired devices. I had hoped by deleting them that pairing them again might fix the problem, but I can't get that far.
I've searched a number of places, watched a few videos on this issue. Nothing I've tried so far has worked.
Anyone have some suggestions of other things I might try? Thanks!