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‎11-28-2018 02:46 AM

HP Recommended

Thanks Asmita,

 

This time I have reinstall the OS and it solved the problem. As I mentioned in my previous post, if I get the same issue again after windows upgrade than will try the audio test from BIOS and update here.

 

Many thanks for your support.

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‎11-28-2018 02:56 AM

HP Recommended

@pragyabjain

 

You are welcome 🙂

 

 I truly appreciate your time and patience in getting this resolved.

 

If you need further assistance feel free to reach out to us.

 

Have a wonderful day ahead 🙂

Asmita
I am an HP Employee

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‎07-09-2019 02:57 PM

HP Recommended

Thanks for providing alternative solution . It worked , else it would have been a tough task.

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