HP Spectre x360 Bang and Olufsen Audio Settings

[radrade]

                                Can someone explain to me how to get the bang and olufsen experience option to turn on? Right now it is greyed out and I do not know how to fix it. I have a HP Spectre x360 15 inch model from 2017. 

[The_Fossette]

@radrade,

Welcome to the HP Forums!

Thank you for posting your query on this forum, it's a great place to find answers.

I reviewed your post and I understand that you want to know how to turn on the Bang and Olufsen experience on your computer.

Don’t worry, I assure you I will try my best to get this sorted.

In order that I may provide you with an accurate solution, I will need a few more details.

• When was the last time the computer was working fine?
• Have you made any software or hardware changes on the computer?
• Have you performed any troubleshooting steps before posting?

Meanwhile, I recommend you uninstall the Bang and Olufsen Audio App and then download and install it from the below link.

http://hp.care/2nikIQ9

Please refer to the below article for the Bang and Olufsen Audio App settings.

https://hp.care/2geNq1Q

Let me know how it goes and you have a great day!

If the solution provided helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles. Your feedback counts!

Take care.

Cheers!