HP Spectre x360 Convertible 13-ae0xx Audio Issues

[KSasks]

Hello there,

Recently I am having issues with my audio/speaker. I did Audio Check, driver check  (updated to a newer version following an HP update). But having issues with my Audio. Its giving a cracking sound that I never heard before. I did little diagnostic too, and it seems like the right speaker is producing a creaking sound. Now the question is the time to change the right speaker? or anything else I need to check before I go to that route? Would appreciate any help with this. 

Thanks,

KS

[banhien]

@KSasks 

Please do a clean install Audio software/driver, this should help.

(a) Download the following driver and save on your computer,
                      https://ftp.hp.com/pub/softpaq/sp103501-104000/sp103860.exe

(b) Go to Device Manager, Sound to uninstall sound driver (Realtek) and reboot,
(c) Right click downloaded file and select Run as administrator,
(d) Reboot again.

Regards.