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‎12-14-2018 04:14 PM

HP Recommended
Product: ZBook 15U G5
Operating System: Microsoft Windows 10 (64-bit)

For the past two weeks, every time I start up my laptop, the volume reset's to 68, which is way too loud for me. Is there any way to disable the reset or change it? I consider this a bug, because it isn't supposed to be that loud.

1 person had the same question
1 REPLY 1

‎12-16-2018 09:53 AM

HP Recommended

The volume gets reset to 68 when the drivers are reinstalled. So it is probably a driver issue.

Download the latest drivers from hp website. Delete all sound drivers from my computer including Intel smart sound drivers which are in system in device manager. Restart the computer. Install new drivers. Then restart the computer. This should fix the problem.

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