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HP Recommended
HP Notebook - 14-cm0503sa
Microsoft Windows 10 (64-bit)

hi

there is a grey box labled HP audio switch wich had two options (speakers and microphones) , in my lower right corner of my screen how to i get rid of it as it is blocking my screen.

thanks in advance

4 REPLIES 4
HP Recommended

Hello @Charliew11 

Sorry to hear that you are having problems ... I would like to help you.

 

Let me check your current system configuration.

 

(1) Run    msinfo32

- Select <System Summary>:

--->>> Copy/paste following key/value pairs:

 

OS Name

Version

System Model

System SKU ( equals HP product number (p/n) )

Processor

BIOS Version/Date

 

(2) Start Windows <Device Manager>

- Expand <Sound, video and game controllers>

--->>> Send screenshot

 

(3Please report your results

HP Recommended

hi

@Charliew11  is it this one ?

Product number
4RD74EA

 

 

 

can you take a screenshot and show it here?
because, normally it should not be annoying, that said if you do not need it, you can uninstall it
see on my computer

left click on the icon to expand/open then click on the screen to close
we can click on exit (Right click ) , to remove it completely here

audio switch.gif

 

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please click on the accept as solution button if message provided an answer to the problem

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Attention
A bios update is not without risk!
Be aware that if you are offered to do so, it will be at your own risk, the computer may become unusable, think about it



Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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HP Recommended

Hi

thank you for replying so quickly it has disappeared now I don’t know what happened but it’s gone now after it being there all day  but thank you anyway.

HP Recommended

😎

--------------------------------------------- Signature ---------------------------------------------
Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem

was this reply helpful , or just say "thank you " ? Click on the yes button
Attention
A bios update is not without risk!
Be aware that if you are offered to do so, it will be at your own risk, the computer may become unusable, think about it



Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------
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