HP audio switch

[Charliew11]

hi

there is a grey box labled HP audio switch wich had two options (speakers and microphones) , in my lower right corner of my screen how to i get rid of it as it is blocking my screen.

thanks in advance

[ub6424]

Hello @Charliew11 

Sorry to hear that you are having problems ... I would like to help you.

Let me check your current system configuration.

(1) Run    msinfo32

- Select <System Summary>:

--->>> Copy/paste following key/value pairs:

OS Name

Version

System Model

System SKU ( equals HP product number (p/n) )

Processor

BIOS Version/Date

(2) Start Windows <Device Manager>

- Expand <Sound, video and game controllers>

--->>> Send screenshot

(3) Please report your results

[Prométhée]

hi

@Charliew11  is it this one ?

Product number

4RD74EA

•  14-cm0503sa Product Specifications

can you take a screenshot and show it here?
because, normally it should not be annoying, that said if you do not need it, you can uninstall it
see on my computer

left click on the icon to expand/open then click on the screen to close
we can click on exit (Right click ) , to remove it completely here

[Charliew11]

Hi

thank you for replying so quickly it has disappeared now I don’t know what happened but it’s gone now after it being there all day  but thank you anyway.

[Prométhée]

😎