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- HP Community
- Notebooks
- Notebook Audio
- HP chromebook Model:14-DA0012DX microphone all static?

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12-04-2020 10:29 AM
My microphone never has worked properly and has always had bad static that made it unusable. I didn't discover this until recently but have tried it in the past to have people tell me my microphone quality was horrible. I recently switched to the beta release and now it's even worse. How do I fix this?
12-14-2020 11:11 AM
Hi @, Welcome to the HP Support Community! I understand that you are facing issues with the Microphone.
Try with Different Headset if it's the same
s possible that it was blocked by Chrome and the reason it's not working. To find the settings navigate to Settings > Advanced Settings > Content Settings and check the permissions. Make sure your Bluetooth setting isn't on. Just turned it off and check.
If the issue still persists, perform the Factory reset your Chromebook
- Sign out of your Chromebook.
- Press and hold Ctrl + Alt + Shift + r.
- Select Restart.
- In the box that appears, select Powerwash
Continue.
- Follow the steps that appear and sign in with your Google Account.
Note: The account you sign in with after you reset your Chromebook will be the owner account. - Once you've reset your Chromebook:
- Follow the on-screen instructions to set up your Chromebook
- Check if the problem is fixed.
Hope this helps! Keep me posted.
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