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‎05-01-2023 03:03 PM - edited ‎05-01-2023 03:11 PM

HP Recommended

Hi all. I have a HP 15 zbook g3, and I did an audio playback test on HP hardware diagnostics tool and the test failed. I copied the fail ID and checked it on hp website and it brought back the result: "Failure details - Audio Check: IMPORTANT:The test found a problem playing audio or sounds from the speakers. Additional guidance Unplug and reconnect the speakers to the computer" The speakers are in-built and are connected. please, what exactly should i do? thanks

 

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