05-13-2016 01:38 AM
05-16-2016 07:34 AM
Thank you for visiting the HP Forums!
I have looked into your issue about your HP Pavilion x2 Notebook and the sound quality not the greatest. You could try:
1. Right click the Speaker icon in the bottom right corner by your time.
2. Click Playback Devices.
3. Click Speakers.
4. Click properties.
5. Click the advanced tab on the Properties window.
6. Change the Default Format drop-down to the highest quality.
7. Apply the properties.
8. Click OK to close the properties window. Restart your Notebook and try the sound.
If that does not help.Here is troubleshooting for this issue with Windows 10. Restart your Notebook.
Please let me know how this goes.
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05-19-2016 05:44 AM
05-19-2016 06:20 AM
In the Device Manager, right-click on Double-click on Sound, video, and game controllers and select ALL the Audio Drivers and Software. Choose the option to uninstall the Driver Software. After it is complete, restart your Notebook.
You could restore the BIOS to factory defaults, as this has helped others with this issue. Here is a document that will show you how to do this.
es not help please call us http://ow.ly/Xa6p5 They will be happy to try to assist you immediately.