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HP Recommended
HP Omen Laptop
Microsoft Windows 10 (64-bit)

My headphone jack is not working. I accidentally pulled the headphone cable out of the jack quickly, and then when I put the cable back in, the headphones were not working. I know the problem isn't the headphones, because the headphones work on another device.

 

What should I do?

 

Thank you.

1 REPLY 1
HP Recommended

@AaronG63 wrote:

.... I accidentally pulled the headphone cable out of the jack quickly, and then when I put the cable back in,..


@AaronG63 

 

That probably means the port is physically damage. Do you have a repair shop around the may be able to reconnect it for you

 

Regards.

BH
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