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Locked

‎01-01-2022 12:07 PM - edited ‎01-01-2022 02:02 PM

HP Recommended
Product: Hp Probook 450 G4
Operating System: Microsoft Windows 10 (64-bit)

Hi,

 

My headphones were working perfectly fine up until today. I removed the headphones and plugged it back in and laptop didn't recognized it. I've tried resolving the issue by:

 

  • Disable/Enable device
  • Uninstall/Install driver
  • Troubleshooting
  • HP Support Assistant
  • Enable Headphone checkbox in BIOS (it was already enabled)
  • Reset to default settings in BIOS
  • Reset to default settings in Audio controls
  • Updating Audio Drivers

But still my headphones are not working. I've also tested it multiple other headphones but no use. My headphones are fine and when I access BIOS the sound does come from the headphones (I don't know if it's relevant). But I can't seem to get it to work. 

 

Please help.

3 people had the same question
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