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11-13-2019 04:22 PM
Product: HP Envy x360 laptop
Operating System: Microsoft Windows 10 (32-bit)
For some reason the headphone jack on my HP Envy x360 has stopped working. Speakers in laptop work fine, but when I plug in headphones there is no sound. Took to Best Buy and they are suggesting that I need to by a new motherboard because headphone jack is attached to that. They quoted $300. The laptop works great and is barely a year old, so I know there has to be a less-costly solution. THanks
1 REPLY 1
11-15-2019 09:02 AM
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