Headphone jack stopped working on HP Envy x360

[kkdey92]

For some reason the headphone jack on my HP Envy x360 has stopped working. Speakers in laptop work fine, but when I plug in headphones there is no sound.  Took to Best Buy and they are suggesting that I need to by a new motherboard because headphone jack is attached to that. They quoted $300. The laptop works great and is barely a year old, so I know there has to be a less-costly solution. THanks 

[asmita6658]

Hi @kkdey92

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