Headphone one side working only

[Nader28]

Hello

Im Having an audio problem when i connect the headphone one side is only working

i have tried the headphone by connecting it to my phone  and its working correctly , but on my labtop only one side is working

and im having HP ENVY Notebook

[KrazyToad]

@Nader28

Welcome to HP Support Community

Does the Audio port seem loose when you connect the headphone?

I suggest you try with a different headphone and confirm if it works

Meantime please update the Audio driver from Device Manager

- Select the Start  button, type Device Manager, and select it from the list of results.
- Look for Audio Input & Output Adapters and expand the List
- Look for Audio driver then right-click it, and select Update Driver.
- Select Search automatically for updated driver software.
- If these steps don't work, try reinstalling the driver: Open Device Manager, right-click the Audio driver and select Uninstall. Restart your PC and Windows will attempt to reinstall the driver.

Then update the BIOS from this Link: https://support.hp.com/in-en/drivers

Keep me posted 😊

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