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luqmaan5797
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Message 1 of 2
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Hello good day everyone. i have a problem with sound. Function only 2pc

HP Recommended
hp envy 15 ep-0010tx
Microsoft Windows 10 (64-bit)

product number is 195K7PA#UUF

1 REPLY 1
banhien
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Message 2 of 2
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@luqmaan5797 

 

Please perform a clean install Audio software/driver, this should help.


   (a) Download the following driver and save on your computer,
                https://ftp.hp.com/pub/softpaq/sp112001-112500/sp112407.exe

   (b) Go to Device Manager, Sound to uninstall sound driver (Realtek) and reboot,
   (c) Right click downloaded file and select Run as administrator,
   (d) Reboot again.


Regards.

BH
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