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HP Recommended
Hp 15 db0024nl
Microsoft Windows 10 (64-bit)

Hi everyone

 

I have a problem with ndis.sys - NDIS (Network Driver Interface Specification), Microsoft Corporation.
When i use PC on battery, ndis.sys - NDIS (Network Driver Interface Specification), Microsoft Corporation is too high

On battery.PNG

 

When i use PC plugged in, there aren't high latency.

 

High latency cause popping and buzzing audio, because audio pop/buzz only with Wifi on battery.

I updated ALL drivers (audio, wifi, ethernet etc.) and BIOS is updated. How can i solve this problem?

1 REPLY 1
HP Recommended

@Walnick,

 

Welcome to the HP Support Community!

 

I recommend you follow the steps and install all the Windows updates including optional and check if it helps.

 

Here is how it is done.

  1. Select the Start (Windows) button from the bottom-left corner.
  2. Go to settings (gear icon).
  3. Select the Update and Security icon.
  4. Choose Windows Update tab in the sidebar (Circular arrows)
  5. Select Check for updates. If there is an available update, it will begin downloading automatically.

If you continue facing the issue, I recommend you perform a system restore back to the date when everything was working fine.

 

Follow the steps in the below article to perform a system restore.

 

https://support.hp.com/in-en/document/c03327545

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

 

The_Fossette
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.