• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎01-31-2019 10:11 AM

HP Recommended
Product: HP Envy J015sr
Operating System: Microsoft Windows 10 (64-bit)

How can I find newest realtek audio driver for my HP Envy J015sr?HP Envy 17 J015sr realtek audio driver

4 people had the same question
2 REPLIES 2

‎01-31-2019 01:22 PM

HP Recommended

@Firdovsi82 

 

Your machine does NOT use Realtek audio, it uses IDT High-Definition (HD) Audio 

 

       https://support.hp.com/us-en/drivers/selfservice/hp-envy-17-j000-notebook-pc-series/5354973

 

and the following newer driver is suitale for your machine

 

    http://ftp.hp.com/pub/softpaq/sp71501-72000/sp71717.exe

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No

‎02-03-2019 01:59 AM

HP Recommended

Yes thank you. Already installed from HP Official. Honestly older one. The only problem is if you put ✅  on to Beats Audio or remove tick  the sound quality not changing. ( Windows 10 1809) But before when i used Windows 8 or 8.1 i felt differences if turn on or off Beats audio. Any suggestions? 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.