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‎11-24-2024 03:30 PM

HP Recommended
Product: HP 15.6 inch Laptop PC 15-fd0000 (9R7K5AV)
Operating System: Microsoft Windows 11

The search shows I have no audio driver.  How do I install the Realtek Audio since I can't hear the audio on the download?

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2 REPLIES 2

‎11-24-2024 03:58 PM

HP Recommended

@Doc4819 

 

Please use

 

Type: Driver-Audio
Version: 6.0.9712.1 Rev.C
Operating systems: Windows 11
Release date: Sep 6, 2024
File name: sp154830.exe (297.0 MB)
 
Regards.
BH
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‎11-25-2024 09:35 AM

HP Recommended

I found that downloading and running CCleaner will fix your driver!! It fixed mine!! I have the CCleaner Pro. I don't know if the free version fixes the problem.

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