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How can i switch from HP Audio Control to Realtek HD Audio Manager?

HP Recommended
HP Laptop 17 bs0xx 8339
Microsoft Windows 10 (64-bit)

i got a new laptop Three Days ago, and i wanted to try Realtek again, but then, it came out as HP Audio Control, i tried to uninstall and reinstall it, but it still comes out as HP Audio Control, and it's icon is a speaker, i kep thinking that it'll be Realtek this time, but nope, it's still HP Audio Control. How can i switch from HP Audio Control to Realtek HD Audio Manager?

12 REPLIES 12
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HP Support Agent
HP Support Agent
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Message 2 of 13
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HP Recommended

@AaronMeerkat

Thank you for posting on the HP Support Community.

 

To get the answer to this question, B&O software is outdated and replaced with the Realtek High-Definition Audio Driver (Windows 10 v1909)

Click here:  https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-17-bs000-laptop-pc/15551424/swItemId/o... to download the new audio driver for your computer. 

 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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Message 3 of 13
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HP Recommended

 thanks for the Replay, so, how does it work?

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Message 4 of 13
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HP Recommended

excuse me, I tried downloading and installing, but it still comes out as hp audio control, I feel like I’ve been duped!!! It’s a liar software!

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Message 5 of 13
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HP Recommended

My Laptop is HP Laptop 17-bs0xx, and the motherboard is 8339, it's still HP Audio Control, i feel like you give me the wrong driver download.

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HP Support Agent
HP Support Agent
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Message 6 of 13
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@AaronMeerkat

 

Please share the product number of your computer and I will share the link to download the Realtek driver.

 

Refer to the below article to find the product details.

 

https://support.hp.com/us-en/document/c03754824

 

Cheers!

The_Fossette
I am an HP Employee

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Message 7 of 13
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ok, i check my product number, it's HP Laptop 17 bs018cl

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Message 8 of 13
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never mind, my product number is 2KW15UA#ABA.

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HP Support Agent
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Message 9 of 13
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@AaronMeerkat

Thank you for posting back. 

 

Click here: https://support.hp.com/in-en/drivers/selfservice/hp-17-bs000-laptop-pc/15551424/model/18164764 to know more about 

Software and drivers for HP Notebook - 17-bs018cl

 

Keep me posted

 

ECHO_LAKE
I am an HP Employee

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Message 10 of 13
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ok, but what happens if it’s still hp audio control when I finished installation?

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