• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎08-18-2021 10:49 AM

HP Recommended
Product: HP Envy x360 15m-es0xxx OS 2009 (10.0.19043)
Operating System: Microsoft Windows 10 (64-bit)

Hello - my Zoom suddenly cannot detect my speaker and mic after a recent update. Scouring the web suggests that I need to update the audio driver, but I can't find anything specific to my laptop model and OS version. Appreciate any assistance from the community. Thank you!!

3 people had the same question
1 REPLY 1

‎08-18-2021 12:07 PM

HP Recommended

Hi:

 

I could only find this audio driver for your notebook's model series...

 

6.0.9091.2

 

https://ftp.hp.com/pub/softpaq/sp112001-112500/sp112495.exe

 

HP ENVY x360 15.6 inch 2-in-1 Laptop PC 15-es0000 Software and Driver Downloads | HP® Customer Suppo...

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.