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‎12-26-2017 08:32 AM

HP Recommended
Product: dv6-6185ex
Operating System: Microsoft Windows 10 (64-bit)

Hi. After upgrading to windows 10 I faced several issues as disappeared Beats Audio, PC does not recognise any connected mobile phone and I can not even connect mobile phone via bluetooth. I have tried to install/uninstall IDT drivers (different SP versions) multiple times for BeatsAudio problem w/o result. I do not know how to solve the mobile phone connectivity issue also.  Any suggestions?

1 person had the same question
3 REPLIES 3

‎12-26-2017 09:19 AM

HP Recommended

@doc13

 

Please try

 

   http://ftp.hp.com/pub/softpaq/sp81001-81500/sp81305.exe

 

Regards.

BH
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‎01-07-2018 11:45 AM

HP Recommended

Thanx for advice. I tried it and it did not work. It did not work at all . It seems to me there is no solution for this issue untill the company will make the new version of software which supports  Win.10 on my notebook.

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‎01-07-2018 12:19 PM

HP Recommended

@doc13

 

Now please try OLDER version

 

   http://ftp.hp.com/pub/softpaq/sp71501-72000/sp71717.exe 

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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