• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎12-06-2023 09:43 AM

HP Recommended
Product: Victus by HP 16.1 inch Gaming Laptop PC 16-e0000 (457S2AV)
Operating System: Microsoft Windows 11

Hello Support Team, I bought a laptop HP Victus 16 and when I bought the laptop there was a called Bang and Olufsen that I used to manage my sound but recently that app got uninstalled mistakenly but I want to install the Bang and Olufsen app again thats why i searched on MS Store and google but i didn't found this app. Now please help me install Bang and Olufsen software again on my HP Victus 16 again.

Category:
4 REPLIES 4

‎12-06-2023 09:58 AM - edited ‎12-06-2023 10:00 AM

HP Recommended

This driver has B&O software but is windows 10

https://ftp.hp.com/pub/softpaq/sp113501-114000/sp113619.exe

 

*Driver package:
1.SRAPO:SEAPO_Realtek_2.0.9.98_Ext.16.14.17.6235_WHQL_022421.zip (20H1 sign)
2.RTKCodec:9119.1_UAD_WHQL_2021_0225_SR_RTK(37906).zip (20H1 sign)
3.HpHSA:BOAudioControlHSA.inf version: 11.0.6000.248 (dummy)
4.UWP:BOAudioControl_1.25.248.0_x64.appxbundle_Windows10_PreinstallKit.zip

*rollback RTK driver to avoid: SIO1954427 - [SIT][FIT-MM][INT]Audio icon shows red x and "Realtek® audio" driver lost from DM after OOBE.
*UWP v248: update B&O control panel icon

 

There is a newer driver  but it is only 1/2 the size.  You may need to install that also but select the windows 11 one

https://support.hp.com/us-en/drivers/victus-by-hp-16.1-inch-gaming-laptop-pc-16-e0000/model/21007930...

 

Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
1 person found this reply helpful
Was this reply helpful? Yes No

‎12-06-2023 10:03 AM

HP Recommended

when i bought there was b&o software for win 11 then where can i download that same app

Was this reply helpful? Yes No

‎12-06-2023 10:35 AM

HP Recommended

The B&O is based on the audio chip which does not change. 

 

You can try the win11 audio install first if you want.

 

I do not have your type of laptop and all I did was examine the driver to see if B&O was listed in it.

Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
Was this reply helpful? Yes No

‎12-06-2023 11:29 PM

HP Recommended

So is there any way to get the same app b&o app in my system

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.